Planned Maintenance In Progress

Updated a few seconds ago

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Active Incidents

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Incidents Last 7 Days

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Planned Maintenance

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Operational

Locations

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 27/07/2021 12:00 AM **Work End:** 27/07/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Components

Internet Services

Data Centre Locations

ADSL Internet

Schedule

July 27, 2021 00:00 - 06:00 AEST
July 26, 2021 14:00 - 20:00 UTC



July 27, 2021 00:00 AEST
July 26, 2021 14:00 UTC
[Update] Scheduled maintenance is starting.

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 27/07/2021 12:00 AM **Work End:** 27/07/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Schedule

July 27, 2021 00:00 - 06:00 AEST
July 26, 2021 14:00 - 20:00 UTC



July 27, 2021 00:00 AEST
July 26, 2021 14:00 UTC
[Update] Scheduled maintenance is starting.

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 27/07/2021 12:00 AM **Work End:** 27/07/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Schedule

July 27, 2021 00:00 - 06:00 AEST
July 26, 2021 14:00 - 20:00 UTC



July 27, 2021 00:00 AEST
July 26, 2021 14:00 UTC
[Update] Scheduled maintenance is starting.

Description

Due to third-party planned NBN network maintenance in the state of NSW and QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 27/07/2021 12:00 AM **Work End:** 27/07/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Schedule

July 27, 2021 00:00 - 06:00 AEST
July 26, 2021 14:00 - 20:00 UTC



July 27, 2021 00:00 AEST
July 26, 2021 14:00 UTC
[Update] Scheduled maintenance is starting.

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 27/07/2021 12:00 AM **Work End:** 27/07/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 120 mins

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Schedule

July 27, 2021 00:00 - 06:00 AEST
July 26, 2021 14:00 - 20:00 UTC



July 27, 2021 00:00 AEST
July 26, 2021 14:00 UTC
[Update] Scheduled maintenance is starting.

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Scheduled Maintenance

Schedule

July 27, 2021 06:00 - July 29, 2021 09:00 AEST
July 26, 2021 20:00 - July 28, 2021 23:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 27/07/2021 06:00 AM **Work End:** 29/07/2021 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 180 mins

Schedule

July 27, 2021 08:00 - 14:30 AEST
July 26, 2021 22:00 - 04:30 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 27/07/2021 08:00 AM **Work End:** 27/07/2021 02:30 PM **Timezone:** Sydney/NSW **Outage Duration:** 390 mins

Schedule

July 27, 2021 08:00 - 12:30 AEST
July 26, 2021 22:00 - 02:30 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 27/07/2021 08:00 AM **Work End:** 27/07/2021 12:30 PM **Timezone:** Sydney/NSW **Outage Duration:** 270 mins

Schedule

July 27, 2021 12:00 - 06:00 AEST
July 27, 2021 02:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NT, QLD, SA, and VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 27/07/2021 12:00 AM **Work End:** 27/07/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 5 mins

Schedule

July 28, 2021 00:00 - July 30, 2021 09:00 AEST
July 27, 2021 14:00 - July 29, 2021 23:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 28/07/2021 12:00 AM **Work End:** 30/07/2021 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 540 mins

Schedule

July 28, 2021 00:00 - 06:00 AEST
July 27, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of WA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 28/07/2021 12:00 AM **Work End:** 28/07/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 5 mins

Schedule

July 28, 2021 00:00 - 06:00 AEST
July 27, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 28/07/2021 12:00 AM **Work End:** 28/07/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

July 28, 2021 00:00 - 06:00 AEST
July 27, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 28/07/2021 12:00 AM **Work End:** 28/07/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

July 28, 2021 07:00 - July 29, 2021 09:00 AEST
July 27, 2021 21:00 - July 28, 2021 23:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 28/07/2021 07:00 AM **Work End:** 29/07/2021 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 240 mins

Schedule

July 28, 2021 12:00 - 06:00 AEST
July 28, 2021 02:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

3G/4G Internet, ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, VIC, QLD, SA, TAS, and ACT, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 28/07/2021 12:00 AM **Work End:** 28/07/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

July 29, 2021 00:00 - July 31, 2021 09:00 AEST
July 28, 2021 14:00 - July 30, 2021 23:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 29/07/2021 12:00 AM **Work End:** 31/07/2021 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 540 mins

Schedule

July 29, 2021 00:00 - 06:00 AEST
July 28, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 29/07/2021 12:00 AM **Work End:** 29/07/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

July 29, 2021 00:00 - 06:00 AEST
July 28, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 29/07/2021 12:00 AM **Work End:** 29/07/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

July 29, 2021 00:01 - 06:00 AEST
July 28, 2021 14:01 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 29/07/2021 12:01 AM **Work End:** 29/07/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 240 mins

Schedule

July 30, 2021 00:00 - August 1, 2021 06:00 AEST
July 29, 2021 14:00 - July 31, 2021 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 30/07/2021 12:00 AM **Work End:** 01/08/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

July 30, 2021 00:00 - 06:00 AEST
July 29, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 30/07/2021 12:00 AM **Work End:** 30/07/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

July 30, 2021 00:00 - 06:00 AEST
July 29, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 30/07/2021 12:00 AM **Work End:** 30/07/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

July 30, 2021 00:30 - 06:30 AEST
July 29, 2021 14:30 - 20:30 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of SA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 30/07/2021 12:30 AM **Work End:** 30/07/2021 06:30 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

July 30, 2021 02:00 - 08:00 AEST
July 29, 2021 16:00 - 22:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of WA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 30/07/2021 02:00 AM **Work End:** 30/07/2021 08:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

July 30, 2021 08:30 - 15:30 AEST
July 29, 2021 22:30 - 05:30 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of SA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 30/07/2021 08:30 AM **Work End:** 30/07/2021 03:30 PM **Timezone:** Sydney/NSW **Outage Duration:** 420 mins

Schedule

July 31, 2021 06:00 - August 1, 2021 18:00 AEST
July 30, 2021 20:00 - August 1, 2021 08:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 31/07/2021 06:00 AM **Work End:** 01/08/2021 06:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 720 mins

Schedule

August 2, 2021 00:00 - 06:00 AEST
August 1, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 02/08/2021 12:00 AM **Work End:** 02/08/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

August 2, 2021 07:00 - 15:00 AEST
August 1, 2021 21:00 - 05:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 02/08/2021 07:00 AM **Work End:** 02/08/2021 03:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 120 mins

Schedule

August 2, 2021 07:00 - August 5, 2021 11:00 AEST
August 1, 2021 21:00 - August 5, 2021 01:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of WA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 02/08/2021 07:00 AM **Work End:** 05/08/2021 11:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 480 mins

Schedule

August 2, 2021 23:30 - August 6, 2021 09:00 AEST
August 2, 2021 13:30 - August 5, 2021 23:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 02/08/2021 11:30 PM **Work End:** 06/08/2021 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 1140 mins

Schedule

August 3, 2021 00:00 - 06:00 AEST
August 2, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 03/08/2021 12:00 AM **Work End:** 03/08/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

August 3, 2021 00:00 - 06:00 AEST
August 2, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 03/08/2021 12:00 AM **Work End:** 03/08/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

August 3, 2021 07:00 - 15:00 AEST
August 2, 2021 21:00 - 05:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 03/08/2021 07:00 AM **Work End:** 03/08/2021 03:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 470 mins

Schedule

August 11, 2021 00:00 - 06:00 AEST
August 10, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 11/08/2021 12:00 AM **Work End:** 11/08/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins