Planned Maintenance In Progress

Updated a few seconds ago

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Incidents Last 7 Days

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Upcoming Maintenances

Core NetVault Network

Operational

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Operational

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Operational

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Operational

Private MPLS Services

Operational

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Operational

Internet Services

Operational

Voice Network

Operational

Hosted Services

Operational

Locations

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 15/06/2021 07:00 AM **Work End:** 17/06/2021 07:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Schedule

June 15, 2021 07:00 - June 17, 2021 19:00 AEST
June 14, 2021 21:00 - June 17, 2021 09:00 UTC



June 15, 2021 07:00 AEST
June 14, 2021 21:00 UTC
[Update] Scheduled maintenance is starting.

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Scheduled Maintenance

Schedule

June 5, 2021 07:30 - 12:30 AEST
June 4, 2021 21:30 - 02:30 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 05/06/2021 07:30 AM **Work End:** 05/06/2021 12:30 PM **Timezone:** Sydney/NSW **Outage Duration:** 300 mins

Schedule

June 17, 2021 00:30 - 06:30 AEST
June 16, 2021 14:30 - 20:30 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 17/06/2021 12:30 AM **Work End:** 17/06/2021 06:30 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

June 17, 2021 00:30 - 06:30 AEST
June 16, 2021 14:30 - 20:30 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 17/06/2021 12:30 AM **Work End:** 17/06/2021 06:30 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

June 17, 2021 12:00 - 06:00 AEST
June 17, 2021 02:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 17/06/2021 12:00 AM **Work End:** 17/06/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

June 18, 2021 00:00 - 08:00 AEST
June 17, 2021 14:00 - 22:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 18/06/2021 12:00 AM **Work End:** 18/06/2021 08:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 30 mins

Schedule

June 18, 2021 02:00 - 08:00 AEST
June 17, 2021 16:00 - 22:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet

Description

Due to third-party planned NBN network maintenance in the state of WA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 18/06/2021 02:00 AM **Work End:** 18/06/2021 08:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

June 18, 2021 02:00 - 08:00 AEST
June 17, 2021 16:00 - 22:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of WA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. Work Start: XX/XX/2018 XX:00 AM Work End: XX/XX/2018 XX:00 AM Timezone: Sydney/NSW Outage Duration: XX mins

Schedule

June 21, 2021 07:00 - June 23, 2021 19:00 AEST
June 20, 2021 21:00 - June 23, 2021 09:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 21/06/2021 07:00 AM **Work End:** 23/06/2021 07:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

June 21, 2021 07:00 - June 23, 2021 19:00 AEST
June 20, 2021 21:00 - June 23, 2021 09:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 21/06/2021 07:00 AM **Work End:** 23/06/2021 07:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

June 21, 2021 12:30 - 06:00 AEST
June 21, 2021 02:30 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NT, QLD, and VIC, some NetVault NBN networks, and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 21/06/2021 12:30 AM **Work End:** 21/06/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

June 22, 2021 07:00 - June 24, 2021 19:00 AEST
June 21, 2021 21:00 - June 24, 2021 09:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 22/06/2021 07:00 AM **Work End:** 24/06/2021 07:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

June 22, 2021 12:00 - 06:00 AEST
June 22, 2021 02:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 22/06/2021 12:00 AM **Work End:** 22/06/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 30 mins

Schedule

June 22, 2021 12:00 - 06:00 AEST
June 22, 2021 02:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 22/06/2021 12:00 AM **Work End:** 22/06/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

June 22, 2021 23:59 - June 23, 2021 06:00 AEST
June 22, 2021 13:59 - June 22, 2021 20:00 UTC

Components

Internet Services

Data Centre Locations

EFM Internet, MBE Internet

Description

Due to third-party planned network maintenance in the state of QLD, some NetVault network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 23:59:00 22/Jun/2021 **Work End:** 06:00:00 23/Jun/2021 **Timezone:**AEST **Outage Duration:** 4 hours

Schedule

June 23, 2021 00:00 - June 25, 2021 09:00 AEST
June 22, 2021 14:00 - June 24, 2021 23:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 23/06/2021 12:00 AM **Work End:** 25/06/2021 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 540 mins

Schedule

June 23, 2021 00:30 - 06:30 AEST
June 22, 2021 14:30 - 20:30 UTC

Components

Internet Services

Data Centre Locations

NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of SA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 23/06/2021 12:30 AM **Work End:** 23/06/2021 06:30 AM **Timezone:** Sydney/NSW **Outage Duration:** 120 mins

Schedule

June 23, 2021 08:00 - June 24, 2021 17:00 AEST
June 22, 2021 22:00 - June 24, 2021 07:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 23/06/2021 08:00 AM **Work End:** 24/06/2021 05:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 360 mins

Schedule

June 23, 2021 12:00 - 06:00 AEST
June 23, 2021 02:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 23/06/2021 12:00 AM **Work End:** 23/06/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

June 23, 2021 12:00 - 06:00 AEST
June 23, 2021 02:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, VIC, QLD, and TAS, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 23/06/2021 12:00 AM **Work End:** 23/06/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 120 mins

Schedule

June 24, 2021 00:00 - 06:00 AEST
June 23, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 24/06/2021 12:00 AM **Work End:** 24/06/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

June 24, 2021 00:00 - June 26, 2021 09:00 AEST
June 23, 2021 14:00 - June 25, 2021 23:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 24/06/2021 12:00 AM **Work End:** 26/06/2021 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 540 mins

Schedule

June 24, 2021 02:00 - 08:00 AEST
June 23, 2021 16:00 - 22:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of WA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 24/06/2021 02:00 AM **Work End:** 24/06/2021 08:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

June 24, 2021 12:00 - 08:00 AEST
June 24, 2021 02:00 - 22:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 24/06/2021 12:00 AM **Work End:** 24/06/2021 08:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 30 mins

Schedule

June 24, 2021 12:00 - 06:00 AEST
June 24, 2021 02:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 24/06/2021 12:00 AM **Work End:** 24/06/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 360 mins

Schedule

June 24, 2021 23:30 - June 27, 2021 09:00 AEST
June 24, 2021 13:30 - June 26, 2021 23:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 24/06/2021 11:30 PM **Work End:** 27/06/2021 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 570 mins

Schedule

June 25, 2021 00:00 - 06:00 AEST
June 24, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 25/06/2021 12:00 AM **Work End:** 25/06/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 30 mins

Schedule

June 25, 2021 07:00 - 15:00 AEST
June 24, 2021 21:00 - 05:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 25/06/2021 07:00 AM **Work End:** 25/06/2021 03:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 45 mins

Schedule

June 28, 2021 00:00 - 06:00 AEST
June 27, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 28/06/2021 12:00 AM **Work End:** 28/06/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 360 mins

Schedule

June 28, 2021 02:00 - 08:00 AEST
June 27, 2021 16:00 - 22:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of WA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 28/06/2021 02:00 AM **Work End:** 28/06/2021 08:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

June 29, 2021 00:00 - 06:00 AEST
June 28, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 29/06/2021 12:00 AM **Work End:** 29/06/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

June 29, 2021 07:00 - July 1, 2021 19:00 AEST
June 28, 2021 21:00 - July 1, 2021 09:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 29/06/2021 07:00 AM **Work End:** 01/07/2021 07:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

June 29, 2021 12:00 - 06:00 AEST
June 29, 2021 02:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 29/06/2021 12:00 AM **Work End:** 29/06/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 120 mins

Schedule

June 30, 2021 00:00 - July 2, 2021 06:00 AEST
June 29, 2021 14:00 - July 1, 2021 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 30/06/2021 12:00 AM **Work End:** 02/07/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

June 30, 2021 00:30 - 06:00 AEST
June 29, 2021 14:30 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, VIC, QLD, and NT, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 30/06/2021 12:30 AM **Work End:** 30/06/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

July 1, 2021 00:00 - July 3, 2021 09:00 AEST
June 30, 2021 14:00 - July 2, 2021 23:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 01/07/2021 12:00 AM **Work End:** 03/07/2021 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 540 mins

Schedule

July 5, 2021 07:00 - July 7, 2021 19:00 AEST
July 4, 2021 21:00 - July 7, 2021 09:00 UTC

Components

Internet Services

Data Centre Locations

NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 05/07/2021 07:00 AM **Work End:** 07/07/2021 07:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

July 18, 2021 00:00 - 08:00 AEST
July 17, 2021 14:00 - 22:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 18/06/2021 12:00 AM **Work End:** 18/06/2021 08:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 30 mins