Planned Maintenance In Progress

Updated a few seconds ago

0

Active Incidents

0

Incidents Last 7 Days

50

Upcoming Maintenances

Core NetVault Network

Operational

Carrier Upstreams

Operational

VMware IaaS Private Cloud

Operational

OpenStack IaaS Public Cloud

Operational

Private MPLS Services

Operational

SD-WAN Infrastructure

Operational

Internet Services

Operational

Voice Network

Operational

Hosted Services

Operational

Locations

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 13/04/2021 07:00 AM **Work End:** 15/04/2021 07:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Schedule

April 13, 2021 07:00 - May 15, 2021 19:00 AEST
April 12, 2021 21:00 - May 15, 2021 09:00 UTC



April 13, 2021 07:00 AEST
April 12, 2021 21:00 UTC
[Update] Scheduled maintenance is starting.

External Services

Facebook

Google Maps

Google Search

MS Office365

YouTube

Scheduled Maintenance

Schedule

April 18, 2021 20:00 - April 19, 2021 05:00 AEST
April 18, 2021 10:00 - April 18, 2021 19:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 18/04/2021 08:00 PM **Work End:** 19/04/2021 05:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 540 mins

Schedule

April 19, 2021 00:00 - 06:00 AEST
April 18, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 19/04/2021 12:00 AM **Work End:** 19/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 360 mins

Schedule

April 19, 2021 08:00 - 15:00 AEST
April 18, 2021 22:00 - 05:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 19/04/2021 08:00 AM **Work End:** 19/04/2021 03:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 420 mins

Schedule

April 20, 2021 00:00 - 08:00 AEST
April 19, 2021 14:00 - 22:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 20/04/2021 12:00 AM **Work End:** 20/04/2021 08:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 30 mins

Schedule

April 20, 2021 00:00 - 06:00 AEST
April 19, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 20/04/2021 12:00 AM **Work End:** 20/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

April 20, 2021 00:00 - 06:00 AEST
April 19, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 20/04/2021 12:00 AM **Work End:** 20/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 120 mins

Schedule

April 20, 2021 00:00 - 06:00 AEST
April 19, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 20/04/2021 12:00 AM **Work End:** 20/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 120 mins

Schedule

April 20, 2021 00:00 - 06:00 AEST
April 19, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 20/04/2021 12:00 AM **Work End:** 20/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 120 mins

Schedule

April 20, 2021 04:00 - 06:30 AEST
April 19, 2021 18:00 - 20:30 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 20/04/2021 04:00 AM **Work End:** 20/04/2021 06:30 AM **Timezone:** Sydney/NSW **Outage Duration:** 150 mins

Schedule

April 20, 2021 07:00 - 15:00 AEST
April 19, 2021 21:00 - 05:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 20/04/2021 07:00 AM **Work End:** 20/04/2021 03:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 480 mins

Schedule

April 20, 2021 12:00 - 06:00 AEST
April 20, 2021 02:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 20/04/2021 12:00 AM **Work End:** 20/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

April 21, 2021 00:00 - 06:00 AEST
April 20, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of ACT, NSW, QLD, SA and VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 21/04/2021 12:00 AM **Work End:** 21/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

April 21, 2021 00:00 - 07:15 AEST
April 20, 2021 14:00 - 21:15 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 21/04/2021 12:00 AM **Work End:** 21/04/2021 07:15 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

April 21, 2021 00:00 - 06:00 AEST
April 20, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW and VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 21/04/2021 12:00 AM **Work End:** 21/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

April 21, 2021 08:00 - 12:30 AEST
April 20, 2021 22:00 - 02:30 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 21/04/2021 08:00 AM **Work End:** 21/04/2021 12:30 PM **Timezone:** Sydney/NSW **Outage Duration:** 270 mins

Schedule

April 21, 2021 08:00 - 15:00 AEST
April 20, 2021 22:00 - 05:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 21/04/2021 08:00 AM **Work End:** 21/04/2021 03:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 420 mins

Schedule

April 22, 2021 00:00 - 06:00 AEST
April 21, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 22/04/2021 12:00 AM **Work End:** 22/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 120 mins

Schedule

April 22, 2021 00:00 - 06:00 AEST
April 21, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of SA, and QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 22/04/2021 12:00 AM **Work End:** 22/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

April 22, 2021 02:00 - 08:00 AEST
April 21, 2021 16:00 - 22:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of WA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 22/04/2021 02:00 AM **Work End:** 22/04/2021 08:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 360 mins

Schedule

April 22, 2021 08:00 - 16:00 AEST
April 21, 2021 22:00 - 06:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 22/04/2021 08:00 AM **Work End:** 22/04/2021 04:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 480 mins

Schedule

April 23, 2021 00:00 - 06:00 AEST
April 22, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 23/04/2021 12:00 AM **Work End:** 23/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 120 mins

Schedule

April 23, 2021 00:00 - 06:00 AEST
April 22, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 23/04/2021 12:00 AM **Work End:** 23/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 120 mins

Schedule

April 23, 2021 02:00 - 06:00 AEST
April 22, 2021 16:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, VIC, QLD, and WA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 23/04/2021 02:00 AM **Work End:** 23/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

April 23, 2021 02:00 - 08:00 AEST
April 22, 2021 16:00 - 22:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of WA and NT, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 23/04/2021 02:00 AM **Work End:** 23/04/2021 08:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

April 24, 2021 00:00 - 06:00 AEST
April 23, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 22/04/2021 12:00 AM **Work End:** 22/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 120 mins

Schedule

April 26, 2021 00:00 - 06:00 AEST
April 25, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 26/04/2021 12:00 AM **Work End:** 26/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

April 26, 2021 00:00 - 07:15 AEST
April 25, 2021 14:00 - 21:15 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 26/04/2021 12:00 AM **Work End:** 26/04/2021 07:15 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

April 27, 2021 00:00 - 06:00 AEST
April 26, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 27/04/2021 12:00 AM **Work End:** 27/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

April 28, 2021 00:00 - 06:00 AEST
April 27, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, and NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 28/04/2021 12:00 AM **Work End:** 28/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

April 28, 2021 00:00 - 06:00 AEST
April 27, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 28/04/2021 12:00 AM **Work End:** 28/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

April 28, 2021 07:00 - April 30, 2021 19:00 AEST
April 27, 2021 21:00 - April 30, 2021 09:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 28/04/2021 07:00 AM **Work End:** 30/04/2021 07:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

April 28, 2021 09:00 - April 30, 2021 21:00 AEST
April 27, 2021 23:00 - April 30, 2021 11:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of WA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 28/04/2021 09:00 AM **Work End:** 30/04/2021 09:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

April 28, 2021 23:00 - April 29, 2021 06:00 AEST
April 28, 2021 13:00 - April 28, 2021 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. Work Start: XX/XX/2018 XX:00 AM Work End: XX/XX/2018 XX:00 AM Timezone: Sydney/NSW Outage Duration: XX mins

Schedule

April 29, 2021 00:00 - May 1, 2021 09:00 AEST
April 28, 2021 14:00 - April 30, 2021 23:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 29/04/2021 12:00 AM **Work End:** 01/05/2021 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 540 mins

Schedule

April 29, 2021 00:00 - 08:00 AEST
April 28, 2021 14:00 - 22:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 29/04/2021 12:00 AM **Work End:** 29/04/2021 08:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 30 mins

Schedule

April 29, 2021 00:00 - 06:00 AEST
April 28, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW and VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 29/04/2021 12:00 AM **Work End:** 29/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

April 30, 2021 00:00 - 06:00 AEST
April 29, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, TAS, and VIC, some NetVault NBN network, and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 30/04/2021 12:00 AM **Work End:** 30/04/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

April 30, 2021 05:00 - 09:00 AEST
April 29, 2021 19:00 - 23:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 30/04/2021 05:00 AM **Work End:** 30/04/2021 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 240 mins

Schedule

April 30, 2021 08:00 - May 4, 2021 17:00 AEST
April 29, 2021 22:00 - May 4, 2021 07:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 30/04/2021 08:00 AM **Work End:** 04/05/2021 05:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 360 mins

Schedule

May 3, 2021 00:00 - 06:00 AEST
May 2, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW & VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 03/05/2021 12:00 AM **Work End:** 03/05/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

May 3, 2021 00:00 - 07:00 AEST
May 2, 2021 14:00 - 21:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 03/05/2021 12:00 AM **Work End:** 03/05/2021 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 30 mins

Schedule

May 3, 2021 07:00 - 15:00 AEST
May 2, 2021 21:00 - 05:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 03/05/2021 07:00 AM **Work End:** 03/05/2021 03:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 30 mins

Schedule

May 4, 2021 00:00 - 06:00 AEST
May 3, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, TAS, and VIC, some NetVault NBN network, and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 04/05/2021 12:00 AM **Work End:** 04/05/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 15 mins

Schedule

May 4, 2021 00:00 - 06:00 AEST
May 3, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, and VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 04/05/2021 12:00 AM **Work End:** 04/05/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 120 mins

Schedule

May 4, 2021 00:00 - 06:00 AEST
May 3, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, and NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 04/05/2021 12:00 AM **Work End:** 04/05/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 120 mins

Schedule

May 4, 2021 02:00 - 08:00 AEST
May 3, 2021 16:00 - 22:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of WA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. Work Start: 04/05/2021 02:00 AM Work End: 04/05/2021 08:00 AM Timezone: Sydney/NSW Outage Duration: 120 mins

Schedule

May 4, 2021 07:00 - 15:00 AEST
May 3, 2021 21:00 - 05:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 04/05/2021 07:00 AM **Work End:** 04/05/2021 03:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 240 mins

Schedule

May 4, 2021 07:30 - 19:30 AEST
May 3, 2021 21:30 - 09:30 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of SA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 04/05/2021 07:30 AM **Work End:** 04/05/2021 07:30 PM **Timezone:** Sydney/NSW **Outage Duration:** 90 mins

Schedule

May 4, 2021 12:00 - 06:00 AEST
May 4, 2021 02:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 04/05/2021 12:00 AM **Work End:** 04/05/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 360 mins

Schedule

May 5, 2021 00:00 - 06:00 AEST
May 4, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of ACT, NSW, QLD, SA, TAS, and VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 05/05/2021 12:00 AM **Work End:** 05/05/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins