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Incidents Last 7 Days

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Upcoming Maintenances

Core NetVault Network

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Operational

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OpenStack IaaS Public Cloud

Operational

Private MPLS Services

Operational

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Operational

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Operational

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Scheduled Maintenance

Schedule

October 29, 2021 00:00 - October 22, 2021 06:00 AEST
October 28, 2021 14:00 - October 21, 2021 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 29/10/2021 12:00 AM **Work End:** 29/10/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

October 29, 2021 01:00 - 07:00 AEST
October 28, 2021 15:00 - 21:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 29/10/2021 01:00 AM **Work End:** 29/10/2021 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 300 mins

Schedule

October 29, 2021 03:00 - 09:00 AEST
October 28, 2021 17:00 - 23:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of WA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 29/10/2021 03:00 AM **Work End:** 29/10/2021 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

October 29, 2021 07:00 - 19:00 AEST
October 28, 2021 21:00 - 09:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 29/10/2021 07:00 AM **Work End:** 29/10/2021 07:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

October 29, 2021 07:00 - 15:00 AEST
October 28, 2021 21:00 - 05:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 29/10/2021 07:00 AM **Work End:** 29/10/2021 03:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

October 29, 2021 07:00 - 15:00 AEST
October 28, 2021 21:00 - 05:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 29/10/2021 07:00 AM **Work End:** 29/10/2021 03:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

October 31, 2021 00:30 - 04:00 AEST
October 30, 2021 14:30 - 18:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 31/10/2021 12:30 AM **Work End:** 31/10/2021 04:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 210 mins

Schedule

November 1, 2021 01:00 - 07:00 AEST
October 31, 2021 15:00 - 21:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 01/11/2021 01:00 AM **Work End:** 01/11/2021 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 30 mins

Schedule

November 2, 2021 07:00 - November 4, 2021 10:00 AEST
November 1, 2021 21:00 - November 4, 2021 00:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 02/11/2021 07:00 AM **Work End:** 04/11/2021 10:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 180 mins

Schedule

November 4, 2021 00:00 - November 6, 2021 06:00 AEST
November 3, 2021 14:00 - November 5, 2021 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 04/11/2021 12:00 AM **Work End:** 06/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 360 mins

Schedule

November 4, 2021 00:30 - 06:30 AEST
November 3, 2021 14:30 - 20:30 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of SA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 04/11/2021 12:30 AM **Work End:** 04/11/2021 06:30 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 4, 2021 00:30 - 06:30 AEST
November 3, 2021 14:30 - 20:30 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of SA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 04/11/2021 12:30 AM **Work End:** 04/11/2021 06:30 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 4, 2021 02:00 - 06:00 AEST
November 3, 2021 16:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 04/11/2021 02:00 AM **Work End:** 04/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 30 mins

Schedule

November 5, 2021 00:00 - 06:00 AEST
November 4, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 05/11/2021 12:00 AM **Work End:** 05/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 120 mins

Schedule

November 5, 2021 00:00 - 06:00 AEST
November 4, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 05/11/2021 12:00 AM **Work End:** 05/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 5, 2021 02:00 - 09:00 AEST
November 4, 2021 16:00 - 23:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of SA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 05/11/2021 03:00 AM **Work End:** 05/11/2021 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 5, 2021 07:00 - 16:00 AEST
November 4, 2021 21:00 - 06:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 05/11/2021 07:00 AM **Work End:** 05/11/2021 04:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 180 mins

Schedule

November 8, 2021 00:00 - 06:00 AEST
November 7, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 08/11/2021 12:00 AM **Work End:** 08/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 8, 2021 07:00 - 16:00 AEST
November 7, 2021 21:00 - 06:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 08/11/2021 07:00 AM **Work End:** 08/11/2021 04:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 180 mins

Schedule

November 9, 2021 00:00 - 06:00 AEST
November 8, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 09/11/2021 12:00 AM **Work End:** 09/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 9, 2021 00:00 - 06:00 AEST
November 8, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 09/11/2021 12:00 AM **Work End:** 09/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 9, 2021 00:00 - 06:00 AEST
November 8, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 09/11/2021 12:00 AM **Work End:** 09/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 10, 2021 00:00 - 06:00 AEST
November 9, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 10/11/2021 12:00 AM **Work End:** 10/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 10, 2021 00:00 - 06:00 AEST
November 9, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 10/11/2021 12:00 AM **Work End:** 10/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 10, 2021 00:00 - 06:00 AEST
November 9, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 10/11/2021 12:00 AM **Work End:** 10/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 10, 2021 00:00 - 06:00 AEST
November 9, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 10/11/2021 12:00 AM **Work End:** 10/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

November 10, 2021 00:00 - 06:00 AEST
November 9, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 10/11/2021 12:00 AM **Work End:** 10/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 10, 2021 00:00 - 06:00 AEST
November 9, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of ACT, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 10/11/2021 12:00 AM **Work End:** 10/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 120 mins

Schedule

November 10, 2021 01:00 - 07:00 AEST
November 9, 2021 15:00 - 21:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 10/11/2021 01:00 AM **Work End:** 10/11/2021 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 10, 2021 01:00 - 07:00 AEST
November 9, 2021 15:00 - 21:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 10/11/2021 01:00 AM **Work End:** 10/11/2021 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 10, 2021 03:00 - 09:00 AEST
November 9, 2021 17:00 - 23:00 UTC

Components

Internet Services

Data Centre Locations

3G/4G Internet, ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of WA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 10/11/2021 03:00 AM **Work End:** 10/11/2021 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 10, 2021 05:00 - 07:00 AEST
November 9, 2021 19:00 - 21:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned network maintenance in the state of QLD, some NetVault network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. Work Start: 10/11/2021 05:00 AM Work End: 10/11/2021 07:00 AM Timezone: Sydney/NSW Outage Duration: 20 minutes

Schedule

November 11, 2021 00:30 - 06:30 AEST
November 10, 2021 14:30 - 20:30 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of SA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 11/11/2021 12:30 AM **Work End:** 11/11/2021 06:30 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 11, 2021 01:00 - 07:00 AEST
November 10, 2021 15:00 - 21:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 11/11/2021 01:00 AM **Work End:** 11/11/2021 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

November 11, 2021 01:00 - 07:00 AEST
November 10, 2021 15:00 - 21:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 11/11/2021 01:00 AM **Work End:** 11/11/2021 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 11, 2021 01:00 - 07:00 AEST
November 10, 2021 15:00 - 21:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 11/11/2021 01:00 AM **Work End:** 11/11/2021 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

November 11, 2021 03:00 - 09:00 AEST
November 10, 2021 17:00 - 23:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of WA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 11/11/2021 03:00 AM **Work End:** 11/11/2021 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 11, 2021 21:00 - November 12, 2021 06:00 AEST
November 11, 2021 11:00 - November 11, 2021 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 11/11/2021 09:00 PM **Work End:** 12/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 120 mins

Schedule

November 12, 2021 00:00 - 06:00 AEST
November 11, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 12/11/2021 12:00 AM **Work End:** 12/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 12, 2021 00:00 - 06:00 AEST
November 11, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 12/11/2021 12:00 AM **Work End:** 12/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 240 mins

Schedule

November 13, 2021 06:00 - November 14, 2021 18:00 AEST
November 12, 2021 20:00 - November 14, 2021 08:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. Work Start: XX/XX/2018 XX:00 AM Work End: XX/XX/2018 XX:00 AM Timezone: Sydney/NSW Outage Duration: XX mins

Schedule

November 15, 2021 00:00 - 06:00 AEST
November 14, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 15/11/2021 12:00 AM **Work End:** 15/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 15, 2021 01:00 - 07:00 AEST
November 14, 2021 15:00 - 21:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 15/11/2021 01:00 AM **Work End:** 15/11/2021 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 45 mins

Schedule

November 16, 2021 00:00 - 06:00 AEST
November 15, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 16/11/2021 12:00 AM **Work End:** 16/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 16, 2021 00:00 - 06:00 AEST
November 15, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 16/11/2021 12:00 AM **Work End:** 16/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 16, 2021 00:00 - 06:00 AEST
November 15, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 16/11/2021 12:00 AM **Work End:** 16/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 16, 2021 01:00 - 07:00 AEST
November 15, 2021 15:00 - 21:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 16/11/2021 01:00 AM **Work End:** 16/11/2021 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 240 mins

Schedule

November 16, 2021 01:00 - 07:00 AEST
November 15, 2021 15:00 - 21:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 16/11/2021 01:00 AM **Work End:** 16/11/2021 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 16, 2021 01:00 - 07:00 AEST
November 15, 2021 15:00 - 21:00 UTC

Components

Internet Services

Data Centre Locations

3G/4G Internet, ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 16/11/2021 01:00 AM **Work End:** 16/11/2021 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 16, 2021 08:00 - November 17, 2021 20:00 AEST
November 15, 2021 22:00 - November 17, 2021 10:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 16/11/2021 08:00 AM **Work End:** 17/11/2021 08:00 PM **Timezone:** Sydney/NSW **Outage Duration:** 10 mins

Schedule

November 17, 2021 01:00 - 07:00 AEST
November 16, 2021 15:00 - 21:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 17/11/2021 01:00 AM **Work End:** 17/11/2021 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 17, 2021 03:00 - 09:00 AEST
November 16, 2021 17:00 - 23:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of WA, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 17/11/2021 03:00 AM **Work End:** 17/11/2021 09:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 18, 2021 00:00 - 06:00 AEST
November 17, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 18/11/2021 12:00 AM **Work End:** 18/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 18, 2021 00:00 - 06:00 AEST
November 17, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 18/11/2021 12:00 AM **Work End:** 18/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 18, 2021 01:00 - 07:00 AEST
November 17, 2021 15:00 - 21:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 18/11/2021 01:00 AM **Work End:** 18/11/2021 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 19, 2021 00:00 - 06:00 AEST
November 18, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of NSW, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 19/11/2021 12:00 AM **Work End:** 19/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 22, 2021 00:00 - 06:00 AEST
November 21, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 22/11/2021 12:00 AM **Work End:** 22/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 23, 2021 00:00 - 06:00 AEST
November 22, 2021 14:00 - 20:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of VIC, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 23/11/2021 12:00 AM **Work End:** 23/11/2021 06:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 23, 2021 01:00 - 07:00 AEST
November 22, 2021 15:00 - 21:00 UTC

Components

Internet Services

Data Centre Locations

NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 23/11/2021 01:00 AM **Work End:** 23/11/2021 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins

Schedule

November 24, 2021 01:00 - 07:00 AEST
November 23, 2021 15:00 - 21:00 UTC

Components

Internet Services

Data Centre Locations

ADSL Internet, NBN Internet

Description

Due to third-party planned NBN network maintenance in the state of QLD, some NetVault NBN network and Internet services may be disrupted for a short period during the maintenance window. Customers with link redundancy will be automatically failed over to alternate paths during the outage window and will be automatically failed back to their primary path. In the event your service does not restore on completion of the planned event, please reset your CPE modem/NTD/NCD/router. If your service does not restore after an equipment reset please contact our Support Team to investigate further. We apologize for any inconvenience this may cause. **Work Start:** 24/11/2021 01:00 AM **Work End:** 24/11/2021 07:00 AM **Timezone:** Sydney/NSW **Outage Duration:** 60 mins