December 10, 2023 20:00 - 23:59 AEST
December 10, 2023 10:00 - 13:59 UTC
Core NetVault Network, Voice Network
Hosted vPBX, Network - NetVault Data Centre 5
Dear Valued Customers,
We would like to inform you that a scheduled maintenance window has been planned for our Virtual PBX cluster upgrades. The purpose of this maintenance is to upgrade the software version of the virtual PBX cluster to improve its performance, reliability, and security.
The maintenance window will be held on 10/12/2023 Starting at 8pm AEST with the end of the maintenance period finishing at 12am AEST - During this time, you may experience temporary interruptions to your Virtual PBX service. However, we will ensure that any disruptions are minimized to the greatest extent possible.
We advise you to take any necessary precautions, such as suspending any automated processes that rely on the virtual PBX service during the maintenance window. After the maintenance is complete, please test your Virtual PBX service to ensure that everything is functioning as expected.
We apologize for any inconvenience this may cause and appreciate your cooperation in advance. If you have any questions or concerns, please feel free to contact our technical support team at 1300513262.
Thank you for your understanding.