Dear Customer,
NetVault will be performing a scheduled migration of Hosted 3CX services to a new, upgraded cluster to improve performance and reliability.
Maintenance Window:
25th September – 6th October
Evenings, outside of standard business hours
Impact:
During this period, individual Hosted 3CX services will experience a brief service interruption while being migrated. The expected downtime for each service is approximately 5 to 60 minutes.
We appreciate your patience and understanding as we work to enhance our services.
If you have any questions or concerns, please contact our support team.
September 25, 2025 18:00 - October 6, 2025 06:00 AEST
September 25, 2025 08:00 - October 5, 2025 20:00 UTC
October 5, 2025 20:56 AEST
October 5, 2025 10:56 UTC
[Update] [Update] We would like to inform you that the scheduled Hosted 3CX services migration for 5th October has now commenced.
During this window, individual Hosted 3CX services may experience a brief period of downtime while being migrated to the upgraded cluster.
We will provide a further update once today’s migration activities have been completed.
September 26, 2025 22:47 AEST
September 26, 2025 12:47 UTC
[Update] We are pleased to inform you that the scheduled migration activities for 26th September have been successfully completed.
All affected Hosted 3CX services are now operating on the upgraded cluster. No further disruptions are expected until the next scheduled migration window.
Thank you for your continued patience and understanding as we complete this upgrade process.
September 26, 2025 18:30 AEST
September 26, 2025 08:30 UTC
[Update] We would like to inform you that the scheduled Hosted 3CX services migration for 26th September has now commenced.
During this window, individual Hosted 3CX services may experience a brief period of downtime while being migrated to the upgraded cluster.
We will provide a further update once today’s migration activities have been completed.
September 25, 2025 21:59 AEST
September 25, 2025 11:59 UTC
[Update] We are pleased to inform you that the scheduled migration activities for 25th September have been successfully completed.
All affected Hosted 3CX services are now operating on the upgraded cluster. No further disruptions are expected until the next scheduled migration window.
Thank you for your continued patience and understanding as we complete this upgrade process.
September 25, 2025 18:57 AEST
September 25, 2025 08:57 UTC
[Update] We would like to inform you that the scheduled Hosted 3CX services migration for 25th September has now commenced.
During this window, individual Hosted 3CX services may experience a brief period of downtime while being migrated to the upgraded cluster.
We will provide a further update once today’s migration activities have been completed.
